{"id":3603,"date":"2024-01-23T20:40:36","date_gmt":"2024-01-23T19:40:36","guid":{"rendered":"https:\/\/bebob.de\/content\/?page_id=3558"},"modified":"2025-10-02T12:12:45","modified_gmt":"2025-10-02T10:12:45","slug":"product-support","status":"publish","type":"page","link":"https:\/\/bebob.de\/content\/en\/product-support\/","title":{"rendered":"Product Support"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-kontakt\">\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<h2 class=\"wp-block-heading\">Product Support<\/h2>\n\n\n\n<p>Do you need help with a product you have already purchased? Please use the following form so that we can help you as quickly as possible!<\/p>\n\n\n\n<p><strong>For our US customers<\/strong>: We are offering local support in the US through our service partner Blue Whale Energy &amp; Innovation. Please refer directly to their&nbsp;<a href=\"https:\/\/www.bluewhalematerials.com\/bebob-usa-by-bwei\" target=\"_blank\" rel=\"noreferrer noopener\">service form<\/a>&nbsp;to speed up the process.<\/p>\n\n\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f3609-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/content\/wp-json\/wp\/v2\/pages\/3603#wpcf7-f3609-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3609\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3609-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:3609,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-5.6.3&quot;:true}}\" \/>\n<\/div>\n<p>\n<label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-firm\"><input type=\"text\" name=\"your-firm\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company *\" \/><\/span> <\/label>\n<\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-person\"><input type=\"text\" name=\"your-person\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contact person *\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-land\"><input type=\"text\" name=\"your-land\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Country *\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-mail\"><input type=\"email\" name=\"your-mail\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email *\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input type=\"tel\" name=\"phone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Telephone\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-handler\"><input type=\"text\" name=\"your-handler\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Dealer *\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-product\"><input type=\"text\" name=\"your-product\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Product name *\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-series\"><input type=\"text\" name=\"your-series\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Serial number *\" \/><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-error-message\"><textarea name=\"your-error-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Error description *\"><\/textarea><\/span> <\/label><\/p>\n<p><label><br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-additional-message\"><textarea name=\"your-additional-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\"><\/textarea><\/span> <\/label><\/p>\n<p class=\"must-fill-fields\">* Pflichtfelder<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"terms-and-conditions-en\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"terms-and-conditions-en\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I consent to my information provided in this form being stored and processed by bebob factory GmbH for the purpose of handling my request. My data will not be shared with third parties. I can withdraw my consent at any time by sending an email to <a href=\"mailto:info@bebob.de\">info@bebob.de<\/a>. For more information, please see the <a href=\"\/content\/en\/privacy-data-protection\/\">Privacy Policy.<\/a><\/span><\/label><\/span><\/span><\/span><\/p>\n<p><input type=\"submit\" value=\"Submit\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-default\">\n<div class=\"wp-block-columns is-style-full-width\">\n<div class=\"wp-block-column\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product Support Do you need help with a product you have already purchased? Please use the following form so that we can help you as quickly as possible! For our US customers: We are offering local support in the US through our service partner Blue Whale Energy &amp; Innovation. Please refer directly to their&nbsp;service form&nbsp;to &hellip;<br \/>\n    <a class=\"text-beboblightblue\" href=\"https:\/\/bebob.de\/content\/en\/product-support\/\"><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":""},"acf":[],"lang":"en","translations":{"en":3603,"de":3558},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/pages\/3603"}],"collection":[{"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/comments?post=3603"}],"version-history":[{"count":4,"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/pages\/3603\/revisions"}],"predecessor-version":[{"id":5071,"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/pages\/3603\/revisions\/5071"}],"wp:attachment":[{"href":"https:\/\/bebob.de\/content\/wp-json\/wp\/v2\/media?parent=3603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}